BUSINESS PROCESS REENGINEERING

• BUSINESS PROCESS-a standardized set of activities that accomplish a specific task such as processing a customers order
• BUSINESS PROCESS REENGINEERING (BPR)-the analysis and redesign of workflow within and bewtwwe enterprise

                -the purpose of BPR is to make all business process best-in-class

• Finding opportunity using BPR-

                 -a company can improve the way it travel the road by moving from foot to horse and then horse          

                  to car.

                 -BPR looks at taking a different path,such as an airplane which ignore the raod completely.